Consumer Protection Association

Euphoria Kitchens Limited are pleased to be a selected and an accredited member of the Consumer Protection Association. This membership ensures we can guarantee our customers complete security and peace of mind when we are instructed to carry out a new kitchen project. By you choosing a company who is an accredited member of the CPA you will ensure that you benefit from the following:

  • Deposit Protection Scheme (25% or £7500 - whichever is the lesser)

  • Insurance Backed Guarantee

  • Feeling safe in the knowledge that you have instructed a highly vetted and highly skilled professional company

Deposit Protection Scheme -  The CPA deposit protection scheme is insurance for the deposit you pay to secure the work to be carried out on your home. This insurance covers a deposit of up to 25% of the agreed price with the company or £7500 (whichever is the lesser).

The CPA policy covers you for a period of up to 90 days from the date you pay your deposit. By ensuring you use a CPA accredited member you have the peace of mind  and security that if a company which is a CPA member was to cease to trade due to liquidation, receivership, administration or winding up of the business due to bankruptcy, state retirement or death of the principal(s), the deposit is either refunded to you in full, or the work is completed by another company at the balance agreed price.

CPA Insurance Backed Guarantee - In the unlikely event of the CPA member ceasing to trade due to liquidation or bankruptcy the CPA offers an insurance backed guarantee. The guarantee given by the CPA installing company is valid the whole time they are trading and so they should correct any defects if they were to arise. However if due to the liquidation, receivership, administration or winding up of the business due to bankruptcy, state retirement or death of the principal(s), the company no longer exists and faults were to arise after they cease to trade. The CPA under the Insurance Backed Guarantee will arrange for these issues to be put right. Depending on the work undertaken the Insurance Backed Guarantee is available for a period up to 10 years and is backed by an authorised insurer.

Please visit www.thecpa.co.uk for more information